FAQ
We answered the most popular questions about services we provide. If you didn't find the answer here, we'll be glad to help you by e-mail. Write us to info@rooterworxhalton.ca

SERVICES

Why should I consider installation of a Sump Pump in my basement?
By the statistic, 90% of basements had experienced or would experience some water damage through the lifespan. Sump pumps were introduced into the market when building code required rainwaters coming into the gutters disconnect from the municipal sewer system.
There are many protective measures to keep your basement dry, and a sump pump is a good thing to have as it acts as a last resort when the water is entering the basement.
Things to consider after flooding in the basement (water clean-up).
Basement flooding causes significant damage to the interior even if it a small amount of water. When the basement is significantly flooded we do not recommend water clean-up without hiring a specialist if you would pump out all the water from the basement in short time - pressure outside the foundation and inside would differ significantly, and it may cause additional problems to the foundation structure.
How to check the sump pump?
It is crucial to keep a sump pump in working order before the rain hits. We recommend regularly checking sump pump by pouring water (a quarter of the bucket) to see if the float goes up and automatically turn on the pump to remove the water in the pit.
Why does the water is coming through the top of the wall in the basement?
There are different areas of leakage in the foundation, as we cannot see the foundation from outside. There are common signs that we should pay attention to.
If the water is coming from the top, the first thing you should consider is soil grading near the wall. The slope should go away from the house.
The second thing to consider is the finish of the house. It is common with a poor tuckpointing or insulation, and even siding panels when the water is getting under the veneer, cause damage to the wall, and leaks inside of the basement.
Things to consider about Foundation Drain.
Foundation Drain, or also known as a weeping tile, is an integral part of a healthy foundation. It helps to remove and redirect waters away from the foundation.
The clogged weeping tile should be excavated and cleared, or replaced. The weeping tile should go along the footing to protect the bottom of the foundation from water penetration.
Things to consider about Foundation Waterproofing.
The idea is not only to reduce the amount of water around the house (which should be solved by a proper drainage solution).
For waterproofing, the main focus is to keep the foundation dry regardless of water around it. The key is to determine weak points where water penetrates the foundation, and combine it with a right waterproofing solution.

BILLING

How much it would cost to clear a blockage in the basement main drain pipe?
A question "how much" comes up often but there is no definite answer for that. There is no plumbing job alike, and we prefer plumbing giving you a call and get as much information as possible to get more accurate price, sometimes it is possible to provide the price only after site visit. Please, fill out the form to contact us or you always welcome to give us a call
(289)923-8572.
How could I pay for the service?
We accept cash, cheque, debit and all major credit cards, e-transfers.
I would like to have a second opinion on my upcoming waterproofing project, could I book waterproofing specialist to have a look? how much it would cost?
We provide non-obligatory free consultations for basement foundation waterproofing and other services. *Some exceptions may apply.

WARRANTY

If we bought the house and you have replaced waterline in this house but with previous owners, would you be still responsible for your job?
Of course, we are responsible. As long as the job we have performed was not altered/ modified by the client or third party. We provide a 25-year transferable warranty on it. (we do not provide warranty on materials).